Common questions

No. Tracing is largely determinate, because public ledgers retain a permanent record. Recovery is not. It depends on whether funds came to rest somewhere a court can reach, whether the sum justifies the legal cost, and whether a prosecutor or civil counsel will act. Those factors are outside our control, and we will not represent otherwise.

The initial assessment is provided at no cost. Beyond that we charge for analyst time against a scope agreed in writing before work begins. We do not charge a fee to release funds, we do not accept payment in cryptocurrency, and we do not take a percentage of sums we have not recovered. Where a firm attaches its fee to unlocking your balance rather than to work performed, that should be treated as a serious warning.

Treat it with caution. Lists of affected parties circulate and are resold, and unsolicited approaches following a loss are frequently fraudulent. Established firms do not approach individuals unprompted. Send us the details and we will give you our view at no charge, including where that view is that you do not require our services.

No, and no private firm does. Claims to the contrary warrant scrutiny. We report through the same public channels available to you. What we add is an evidence package structured so that the receiving officer can act on it rather than close it.

Promptly. The interval between a fraudulent transfer and funds reaching an uncooperative exit point is often measured in hours. A cold trail is not necessarily a closed one: consolidation addresses remain visible, and matters have been advanced months later following disruption elsewhere. We would encourage you to ask rather than assume it is too late.

Transaction hashes are the single most valuable item. One hash allows an analyst to reconstruct the entire downstream flow. Beyond that: the addresses funds were sent to, screenshots of the platform showing your balance and any errors, exported message history, and details of how you were first approached.

Yes. Case data is encrypted at rest, access is restricted to the analyst assigned to your matter, and evidence files are held in private storage that cannot be read without a short-lived signed link. We do not sell or share client data, and we do not publish case details without written consent.

Yes, and doing so generally produces a better outcome. Our reports are written to be passed directly to counsel. Where a civil route exists, such as a freezing injunction or a disclosure order against an exchange, the tracing work is what makes that route available.