How an engagement proceeds
- 01
Intake and assessment
No chargeWithin one business dayYou submit the details you hold. An analyst reviews them and addresses a single question: is there a sufficiently live trail to justify pursuing the matter? You receive that answer in writing, at no cost. A significant proportion of enquiries conclude here, which is the purpose of the stage.
- 02
Scoping and engagement
One to two daysWhere a matter is viable, we propose a scope covering what will be examined, what you will receive, the analyst hours required and the cost. No work begins until you have signed it. No fee is ever attached to the release of your funds.
- 03
Investigation
Typically one to three weeksOn-chain tracing, infrastructure analysis and open-source research proceed in parallel. Progress is visible in the client portal throughout. We will contact you if a finding materially changes our assessment, including where it does so unfavourably.
- 04
Reporting and referral
On completionYou receive an evidence package that is cited, structured and formatted for law enforcement or civil counsel. Where a route to recovery exists, we set it out and assist you in pursuing it. Where none exists, we say so and explain the basis for that conclusion.
Our commitments
These are the operating commitments that govern how we take instructions and issue invoices.
No fee to release funds
We charge for analyst time against a scope you have signed. We will never request a payment described as a tax, network fee, bond, clearance or commissioning charge to release your own assets. No such mechanism exists.
Scope agreed in writing before work begins
You will see what is to be examined, what you will receive, the hours estimated and the cost, before any work begins. Any change to scope during an investigation is agreed with you in advance.
Adverse findings are reported promptly
If we form the view that a matter is not worth pursuing, we will tell you at that point rather than continue to bill against an outcome we can already foresee.
Your information remains yours
Case material is encrypted at rest and access is restricted to the analyst assigned. Evidence files are held in private storage accessible only through short-lived signed links. We do not sell client data and do not publish case details without written consent.
Common questions
Can you guarantee recovery of my funds?
No. Tracing is largely determinate, because public ledgers retain a permanent record. Recovery is not. It depends on whether funds came to rest somewhere a court can reach, whether the sum justifies the legal cost, and whether a prosecutor or civil counsel will act. Those factors are outside our control, and we will not represent otherwise.
How do you charge?
The initial assessment is provided at no cost. Beyond that we charge for analyst time against a scope agreed in writing before work begins. We do not charge a fee to release funds, we do not accept payment in cryptocurrency, and we do not take a percentage of sums we have not recovered. Where a firm attaches its fee to unlocking your balance rather than to work performed, that should be treated as a serious warning.
I was contacted by a firm offering to recover my funds. Are they legitimate?
Treat it with caution. Lists of affected parties circulate and are resold, and unsolicited approaches following a loss are frequently fraudulent. Established firms do not approach individuals unprompted. Send us the details and we will give you our view at no charge, including where that view is that you do not require our services.
Do you have contacts within law enforcement or intelligence agencies?
No, and no private firm does. Claims to the contrary warrant scrutiny. We report through the same public channels available to you. What we add is an evidence package structured so that the receiving officer can act on it rather than close it.
How quickly should I act?
Promptly. The interval between a fraudulent transfer and funds reaching an uncooperative exit point is often measured in hours. A cold trail is not necessarily a closed one: consolidation addresses remain visible, and matters have been advanced months later following disruption elsewhere. We would encourage you to ask rather than assume it is too late.
Tell us what happened and we will assess whether it can be pursued.
The initial assessment is provided at no cost and carries no obligation. You receive a written view on whether the matter can be advanced, including when our conclusion is that it cannot.
No obligation. No fee for the initial assessment. No guarantee of recovery.