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What we are
CoinSentry Recovery Ltd provides investigative and analytical services relating to cryptocurrency fraud, asset tracing, counterparty due diligence and open-source intelligence. Our output is analysis and documentation.
What we are not
- Not a law firm. We do not provide legal advice and no lawyer-client relationship arises from engaging us. Where legal advice is needed, you should instruct qualified counsel in the relevant jurisdiction. We work alongside counsel routinely and our reports are written to be handed to them.
- Not a financial adviser. Nothing we produce is investment advice or a recommendation to buy, sell or hold any asset.
- Not law enforcement. We have no power to compel, arrest, seize, freeze or subpoena. We have no contacts inside law enforcement or intelligence agencies, and we refer matters through the same public channels available to you.
- Not a debt collector or recovery agent. We do not take possession of client funds and we do not act as an intermediary for the transfer of recovered assets.
No guarantee of recovery
We do not promise, guarantee or represent that any assets will be recovered, in whole or in part. Whether recovery is achievable depends on factors outside our control, including where funds came to rest, whether the controlling service will respond to legal process, the jurisdiction involved, whether the amount justifies the cost of action, and the decisions of courts, prosecutors and third parties.
A successful trace is not a recovery. It is common, and entirely consistent with competent work, for an investigation to establish precisely where funds went while also establishing that no realistic route to recovering them exists. Where that is our conclusion, we will state it plainly.
Fees
Triage is provided at no charge and creates no engagement. Beyond triage, fees are charged for work performed under a written engagement agreed in advance.
We will never charge, request or accept a payment described as a fee, tax, duty, clearance, gas charge, bond, deposit or insurance required to release, unlock or transfer your assets. No such mechanism exists. Any communication requesting such a payment, whether or not it appears to come from us, should be treated as fraudulent and reported.
Confidence and evidence
Analytical conclusions are stated with calibrated confidence and are based on information available at the time of the report. Address clustering and attribution rely on heuristics that are reliable but not infallible. Where a conclusion is probable rather than established, our reports say so, and that distinction should be preserved if the material is passed on.
Findings reflect the position as at the date of the report. Blockchain data is immutable, but the interpretation of it can change as new information emerges, including information from other victims of the same operation.
Information you provide
Our analysis depends on the accuracy and completeness of what you give us. Incomplete transaction records, omitted counterparties or inaccurate timelines will affect the conclusions. If material information emerges later, tell us, because it may change the assessment.
Never provide us, or anyone else, with a wallet seed phrase or private key. We do not need them, we will never ask for them, and any request for them is theft.
Third parties
Where we identify third parties, including exchanges, hosting providers or registrars, we have no control over whether they respond to a request or take action. Referral of a matter to a reporting body does not guarantee that it will be investigated.
Jurisdiction
We work with clients internationally, but reporting obligations, available legal remedies and limitation periods vary by jurisdiction. We will identify the relevant reporting bodies for your location, but you should take local legal advice on remedies and time limits.
Questions
If anything on this page is unclear before you engage us, ask. A firm unwilling to explain its own limitations in writing has told you something important.
This page is a template and is not legal advice. Have it reviewed by a qualified lawyer in your jurisdiction, and adjust it to reflect what your firm actually does, before publishing.